Terms of Use
Terms of Use
Last updated: 5/6/2026
These Terms of Use govern your access to and use of the website, tools, content, forms, resources, communications, and services made available by Hatch Exit Solutions, Inc. (“Hatch,” “we,” “us,” or “our”), including any website where these Terms are posted (collectively, the “Site”).
By accessing or using the Site, submitting information through the Site, using a calculator or other tool, requesting an introduction, scheduling a call, clicking to accept these Terms, or communicating with Hatch, you agree to these Terms. If you use the Site on behalf of a company, trust, partnership, estate, family office, or other entity, you represent that you have authority to bind that entity.
If you do not agree to these Terms, do not use the Site.
These Terms contain limitations of liability, disclaimers, an arbitration clause, a jury-trial waiver, and a class-action waiver. Read them carefully.
Sections
Section 1
Eligibility and U.S. use
You must be at least 18 years old to use the Site. The Site is intended only for users located in the United States and for owners, representatives, or advisers dealing with U.S. real estate and U.S. tax concepts.
Do not use the Site if you are outside the United States or if your inquiry does not involve U.S. real estate. Hatch may restrict or decline access where use of the Site would be unlawful, impractical, or inconsistent with these Terms.
You are responsible for complying with the laws that apply to you, your property, your entity, your tax situation, and any transaction you consider.
Section 2
What Hatch provides
Hatch provides educational information, marketing content, general tools, lead intake, coordination support, and introductions to independent third-party professionals. Hatch may help property owners understand common exit paths, including cash sales, traditional 1031 exchanges, DST 1031 exchanges, 721-style structures, seller financing, property management, and other sale or reinvestment considerations.
Hatch may collect information from you so Hatch can respond to your inquiry, help organize your questions, estimate high-level scenarios, coordinate calls, qualify whether an introduction may be relevant, or introduce you to third-party professionals.
Section 3
What Hatch does not provide
Hatch is not a real estate broker, securities broker-dealer, registered investment adviser, CPA firm, law firm, Qualified Intermediary, escrow agent, title company, lender, appraiser, valuation firm, DST sponsor, 721 exchange sponsor, REIT sponsor, private-fund sponsor, or fiduciary.
Hatch does not list, market, sell, purchase, lease, negotiate, broker, or arrange real estate transactions. Hatch does not offer, sell, place, underwrite, recommend, or broker securities. Hatch does not provide personalized tax, legal, accounting, financial, investment, securities, real estate brokerage, appraisal, valuation, underwriting, or exchange advice.
Any regulated, licensed, professional, brokerage, tax, legal, exchange, securities, advisory, valuation, underwriting, or transaction service must be provided by an appropriately licensed third party selected by you.
Section 4
No professional relationship
Your use of the Site does not create an attorney-client relationship, accountant-client relationship, adviser-client relationship, broker-client relationship, agency relationship, fiduciary relationship, Qualified Intermediary relationship, escrow relationship, or any other professional-client relationship with Hatch.
Submitting a form, using a calculator, receiving educational content, joining a call, or asking Hatch for an introduction does not create a professional engagement with Hatch. Any professional relationship must be formed directly between you and the applicable third-party professional under that professional’s own engagement terms.
Section 5
Educational content and no reliance
The Site may discuss tax concepts, legal structures, real estate terms, financial concepts, property sale paths, reinvestment options, DSTs, 1031 exchanges, 721-style structures, cap rates, NOI, depreciation, depreciation recapture, capital gains, seller financing, estate planning, and other topics. That content is general education only.
The content may be incomplete, outdated, oversimplified, or inapplicable to your facts. Laws, tax rates, regulations, market conditions, offering terms, property values, and available structures can change. Do not rely on the Site to make a sale, exchange, investment, tax, legal, financing, estate-planning, or real estate decision.
Before acting, consult your own attorney, CPA, Qualified Intermediary, licensed real estate broker, appropriately licensed financial professional, and any other professional relevant to your situation.
Section 6
Comparisons of exit paths
The Site may compare categories of sale, exchange, reinvestment, and financing structures. Those comparisons may address general factors such as tax-deferral potential, liquidity, control, timing, complexity, fees, income dependency, landlord work, process risk, and professional roles.
These comparisons are educational. Hatch does not recommend, rank, approve, select, validate, or determine the suitability of any structure, transaction, professional, broker, DST, sponsor, fund, security, investment product, or strategy for you.
Hatch may explain common reasons property owners review certain paths. That explanation is not a recommendation. Your own professionals should evaluate your facts before you make a decision.
Section 7
No securities offering, solicitation, or investment advice
The Site is not an offer to sell securities, a solicitation of an offer to buy securities, a recommendation to buy or sell securities, or a placement of securities. References to DSTs, REITs, private funds, operating partnership units, 721-style structures, private placements, beneficial interests, or other investment structures are provided for general education.
Any securities transaction must be conducted through appropriate offering documents and appropriately licensed professionals. Hatch does not determine whether any security, sponsor, issuer, broker-dealer, fund, DST, REIT, operating partnership, or private placement is suitable or appropriate for you.
Private real estate offerings may be available only to accredited investors, qualified purchasers, or other eligible investors. Eligibility does not mean an investment is appropriate. Review all offering documents and speak with your own advisers before making any investment decision.
Section 8
DST broker introductions and marketing services
Hatch may introduce certain users to licensed DST professionals or securities broker-dealers. Hatch’s role is limited to education, marketing, lead intake, qualification, coordination, and administrative introduction.
Hatch does not recommend DSTs, compare specific DST offerings, discuss specific sponsor terms, determine suitability, explain offering documents, collect subscription documents, process investor questionnaires, handle funds, or participate in the negotiation, execution, or closing of any securities transaction.
DST-specific, securities-specific, investment-specific, suitability, disclosure, offering-document, subscription, and transaction discussions must occur directly with appropriately licensed professionals.
Section 9
No real estate brokerage; licensed referral arrangements
Hatch does not act as your real estate broker or agent. Hatch does not list property, market property, solicit buyers, procure buyers, negotiate sale terms, prepare listing agreements, prepare purchase agreements, provide agency representation, or handle closing services.
If Hatch helps make an introduction to a real estate broker, any brokerage services are provided by an independent licensed real estate broker or through a licensed brokerage/referral arrangement. Hatch may use a licensed multi-state real estate brokerage partner to handle broker-related referral mechanics where required or appropriate.
Any broker-related compensation must be handled only through a lawful licensed arrangement. Hatch does not receive real estate brokerage commissions directly as an unlicensed real estate broker.
Section 10
1031 exchange content
The Site may describe Section 1031 exchanges. Tax deferral under Section 1031 depends on the property, taxpayer, ownership structure, use of proceeds, debt, timing, documentation, identification rules, replacement-property rules, closing rules, and other facts.
Hatch is not a Qualified Intermediary and does not hold exchange proceeds. Hatch does not determine whether your transaction qualifies for Section 1031 treatment. Engage a Qualified Intermediary before closing on any sale where you may seek 1031 treatment, and consult your CPA and attorney before starting an exchange.
Missing deadlines, receiving or controlling proceeds, identifying improper replacement property, failing to acquire qualifying property, receiving boot, failing to replace debt, or using the wrong structure may create taxable gain.
Section 11
DST and private real estate content
The Site may describe Delaware Statutory Trusts and other passive real estate structures. DSTs and similar structures can involve securities, private placements, illiquidity, sponsor risk, fees, tax complexity, real estate market risk, tenant risk, financing risk, interest-rate risk, vacancy risk, casualty risk, environmental risk, limited control, limited exit rights, reduced or suspended distributions, and loss of principal.
Projected distributions, target returns, appreciation assumptions, tax outcomes, exit timing, and liquidity events are not guaranteed. Any DST or private real estate investment decision must be made only after reviewing the applicable offering documents and consulting appropriate professionals.
Section 12
721-style structure content
The Site may describe 721-style structures, operating partnership interests, UPREITs, fund contributions, or similar concepts. These structures can involve partnership-tax complexity, contribution agreements, debt issues, lockups, control limitations, future liquidity limitations, loss of property-level control, sponsor decisions, and securities-law considerations.
Hatch does not sponsor, offer, sell, recommend, arrange, or broker any 721-style structure, operating partnership interest, REIT interest, fund interest, or related security. Review any such structure with your own attorney, CPA, and appropriately licensed financial professional.
Section 13
Calculators, estimates, examples, and scenarios
The Site may include calculators, worksheets, examples, assumptions, illustrations, tax estimates, proceeds estimates, cash-flow estimates, comparison tables, or scenario outputs. These tools are for general education only.
Calculator outputs depend on the information entered, simplified assumptions, and formulas that may omit important facts. The tools may omit or simplify basis, depreciation, capital improvements, depreciation recapture, federal tax, state tax, local tax, Net Investment Income Tax, passive activity rules, suspended losses, installment-sale treatment, entity-level tax, debt relief, transfer taxes, closing costs, exchange costs, partnership allocations, estate issues, and other items.
Your actual outcome may be materially different. You should not rely on calculator outputs as tax advice, legal advice, investment advice, sale advice, valuation advice, or a prediction of actual results.
Hatch may require you to accept additional calculator disclaimers before viewing, saving, emailing, downloading, or submitting calculator results.
Section 14
Third-party introductions and written disclosures
If you request an introduction, Hatch may introduce you to independent third-party professionals or service providers. These may include real estate brokers, Qualified Intermediaries, attorneys, CPAs, licensed DST professionals, securities broker-dealers, lenders, title companies, escrow providers, insurance providers, property managers, or other service providers.
Hatch may provide a written disclosure before or at the time of an introduction. The disclosure may describe Hatch’s role, compensation, conflicts, the independence of the third party, data sharing, and the fact that you are free to use professionals of your own choosing.
Third parties are not employees, agents, partners, representatives, fiduciaries, or affiliates of Hatch unless Hatch states that relationship clearly in writing. Hatch does not control their licensing, advice, fees, recommendations, diligence, documents, service quality, availability, conflicts, conduct, or outcomes.
You are responsible for evaluating any third party before engaging them. You are free to use professionals of your own choosing. Hatch does not guarantee that any third party is qualified, available, appropriate, suitable, conflict-free, or the right fit for your situation.
Section 15
Compensation and conflicts
Hatch may receive compensation from third parties in connection with marketing, education, lead qualification, coordination, introductions, or related services. These arrangements may create conflicts of interest because Hatch may have a financial incentive to introduce certain parties.
For DST-related introductions, Hatch’s compensation is intended to be fixed marketing-services compensation for Accepted Qualified Marketing Leads. Payment is not contingent on any property sale, 1031 exchange, DST investment, securities transaction, closing, commission, revenue generation, exchange proceeds, investment amount, assets under management, placement fee, or transaction value.
For real-estate broker introductions, any broker-related compensation must be handled through a licensed brokerage or licensed referral arrangement.
Hatch may disclose additional compensation details in a referral notice, disclosure page, engagement notice, email, form, or other written communication. If a specific written disclosure is provided to you, that disclosure supplements these Terms.
You are not required to use any third party introduced by Hatch. You should compare alternatives and review any potential conflict with your own advisers.
Section 16
Information you provide
You may provide contact information, property information, ownership information, financial information, sale goals, tax assumptions, documents, calculator inputs, notes, preferences, and other information through the Site or communications with Hatch. You represent that the information you provide is accurate, current, complete, and submitted with proper authority.
Do not submit Social Security numbers, bank-account numbers, government IDs, full tax returns, medical information, passwords, or other highly sensitive information unless Hatch specifically requests it through an approved secure method.
You authorize Hatch to use information you provide to operate the Site, respond to inquiries, prepare educational outputs, coordinate communications, maintain records, improve services, and, if requested by you, make introductions to third parties. Hatch’s use of personal information is described in its Privacy Policy.
Section 18
Feature-specific clickwrap acceptance
Certain Site features may require separate affirmative acceptance of these Terms, the Privacy Policy, feature-specific disclaimers, referral disclosures, calculator disclaimers, call-recording notices, SMS consent language, or data-sharing authorizations.
Hatch may require this acceptance before you view calculator results, request an introduction, schedule a call, submit property information, receive downloadable materials, or use other high-intent features.
Hatch may keep records of your acceptance, including timestamp, IP address, email address or user identifier, page URL, Terms version, Privacy Policy version, disclaimer version, and the exact language shown at the time of acceptance.
Section 19
Communications, calls, texts, and emails
By submitting a form, scheduling a call, requesting information, or otherwise contacting Hatch, you agree that Hatch may contact you using the information you provide, including by email, phone, text message, and other electronic means. Message and data rates may apply.
You may opt out of marketing emails by using the unsubscribe link in the email. You may opt out of text messages by replying STOP or by using another reasonable opt-out method. You may request help by replying HELP or contacting Hatch at arthur@hatchexits.com.
Consent to receive marketing texts or calls is not a condition of using the Site. Transactional, service, legal, or administrative communications may still be sent where permitted by law.
Hatch may record calls or use transcription, note-taking, or AI-assisted tools where permitted by law. If a call is being recorded or transcribed, Hatch may provide notice at the start of the call or through another reasonable method. If you do not consent, tell Hatch before continuing the call.
Section 20
SMS Program (Hatch Exits SMS Program)
Hatch Exits operates an SMS program for users who opt in via our website form. Program description: After submitting a lead form on hatchexits.com and affirmatively checking the SMS opt-in checkbox, you may receive text messages from a Hatch Exits representative related to your DST/1031 exchange inquiry. Texts will relate to scheduling, follow-ups, and logistics about your inquiry — not marketing or promotional content.
Message frequency: Message frequency varies based on your engagement. You may receive up to 10 messages per month.
Message and data rates may apply.
Opt out: Reply STOP at any time to unsubscribe. You will receive a final confirmation message and no further texts.
Help: Reply HELP for support, or contact arthur@hatchexits.com.
Consent: Consent to receive SMS is not a condition of using our services. We do not share your phone number or SMS consent with third parties for their marketing purposes.
Carriers are not liable for delayed or undelivered messages.
Section 21
Accounts and security
Some features may require an account. If you create an account, you must provide accurate information and keep your login credentials confidential. You are responsible for activity that occurs under your account.
Notify Hatch promptly if you believe your account, password, email, device, or other access method has been compromised. Hatch may suspend or terminate access at any time where Hatch believes access creates risk, violates these Terms, or should be restricted for operational, legal, or security reasons.
Section 22
License to use the Site
Subject to these Terms, Hatch grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Site for your own personal or internal business use. Hatch may modify, suspend, discontinue, restrict, or remove any feature, content, tool, or service at any time.
Section 23
Intellectual property
The Site, including text, graphics, images, videos, calculators, tools, software, code, layouts, designs, trademarks, logos, service marks, and other content, is owned by Hatch or its licensors and is protected by intellectual-property and other laws.
You may not copy, modify, distribute, sell, lease, scrape, crawl, reverse engineer, decompile, frame, mirror, republish, commercially exploit, or create derivative works from the Site except as expressly allowed by Hatch in writing or permitted by law.
Section 24
Feedback
If you send Hatch ideas, comments, suggestions, improvements, or other feedback, you grant Hatch a perpetual, irrevocable, worldwide, royalty-free license to use, copy, modify, publish, distribute, and otherwise exploit that feedback for any lawful purpose without compensation to you. Do not send confidential or proprietary ideas unless you have a separate written agreement with Hatch.
Section 25
Prohibited uses
You agree not to use the Site in any way that:
- violates law, regulation, third-party rights, or these Terms;
- submits false, misleading, unauthorized, infringing, confidential, illegal, or harmful information;
- impersonates another person or entity;
- uses the Site to provide brokerage, legal, tax, accounting, investment, securities, or other regulated services without authorization;
- interferes with the Site’s security, operation, availability, data, or infrastructure;
- uses bots, scrapers, crawlers, automated tools, or data-mining methods without Hatch’s written permission;
- introduces viruses, malware, harmful code, or denial-of-service attacks;
- attempts to access non-public systems, accounts, data, or content;
- uses Site content to build or train a competing product, model, database, service, website, or tool;
- harvests personal information or contacts other users without authorization.
Section 26
Controlled language and user understanding
You understand that Hatch does not use terms such as “recommend,” “advise,” “suitable,” “best,” “approved,” “placed,” “brokered,” “represented,” “fiduciary,” “safe,” “guaranteed,” or “tax-free” to describe Hatch’s role, any investment, any sale path, any tax outcome, or any third-party professional unless expressly stated in a separate writing reviewed by counsel.
If any Site content uses words like “may,” “can,” “common,” “educational,” “review,” “consider,” or “discuss with your advisers,” those words are intentional. Hatch is describing general categories and questions, not giving you a recommendation.
Section 27
Third-party links, tools, and content
The Site may link to third-party websites, tools, resources, articles, calculators, videos, forms, service providers, platforms, or content. These links are provided for convenience. Hatch does not control third-party sites or tools and does not guarantee their accuracy, security, availability, legality, content, terms, privacy practices, services, fees, or outcomes.
Your use of any third-party website, tool, service, professional, platform, offering document, or resource is at your own risk and may be governed by that third party’s terms and policies.
Section 28
Testimonials, case studies, and examples
The Site may include testimonials, examples, case studies, scenarios, sample owner profiles, or illustrative outcomes. These are for education only and may not represent typical outcomes.
Results depend on facts, timing, property characteristics, taxes, market conditions, financing, third-party professionals, documents, and other factors. Hatch may disclose any material connection or compensation relationship where required.
Section 29
Privacy
Hatch’s Privacy Policy describes how Hatch collects, uses, shares, and protects personal information. By using the Site, you acknowledge Hatch’s Privacy Policy. If these Terms and the Privacy Policy conflict, these Terms govern your use of the Site and the Privacy Policy governs personal information, unless the Privacy Policy says otherwise.
Section 30
No warranties
The Site and all content, tools, calculators, forms, communications, introductions, and services are provided “as is” and “as available.” To the fullest extent permitted by law, Hatch disclaims all warranties, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, title, non-infringement, availability, security, and error-free operation.
Hatch does not warrant that the Site will be uninterrupted, secure, accurate, complete, current, or free from errors, viruses, or harmful components. Hatch does not guarantee any sale outcome, tax outcome, investment outcome, exchange outcome, referral outcome, liquidity event, income stream, distribution, appreciation, broker result, professional result, or third-party result.
Section 31
Limitation of liability
To the fullest extent permitted by law, Hatch and its officers, directors, employees, contractors, affiliates, agents, and licensors will not be liable for indirect, incidental, consequential, special, exemplary, punitive, lost-profit, lost-revenue, lost-opportunity, lost-data, tax, investment, property, transaction, or reliance damages arising out of or relating to the Site, these Terms, any content, calculator, estimate, communication, call, referral, third-party introduction, or third-party service.
To the fullest extent permitted by law, Hatch’s total liability for all claims arising out of or relating to the Site, these Terms, content, calculators, communications, introductions, or services will not exceed fifty dollars ($50).
Some jurisdictions do not allow certain limitations of liability. In that case, the limitation applies to the maximum extent permitted by law.
Section 32
Indemnification
You agree to indemnify, defend, and hold harmless Hatch and its officers, directors, employees, contractors, affiliates, agents, and licensors from and against claims, losses, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to your use of the Site, your violation of these Terms, information you provide, your violation of law or third-party rights, your transaction decisions, your engagement with any third party, or your misuse of any content, tool, calculator, communication, or introduction.
Section 33
Dispute resolution; arbitration; class waiver
Read this section carefully. It affects your legal rights.
Before starting arbitration or any court proceeding, you and Hatch agree to try to resolve the dispute informally. The party raising a dispute must send written notice describing the dispute and the relief requested. The parties will have thirty (30) days after notice to try to resolve the dispute informally.
Except for disputes that qualify for small-claims court, requests for emergency or provisional injunctive relief, intellectual-property claims, or claims that cannot legally be arbitrated, any dispute, claim, or controversy arising out of or relating to the Site, these Terms, calculators, communications, calls, texts, emails, referrals, introductions, disclosures, or services will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”).
If the dispute is treated as a consumer dispute, the AAA Consumer Arbitration Rules will apply. If the dispute is treated as a commercial, business-purpose, or non-consumer dispute, the AAA Commercial Arbitration Rules will apply unless AAA or a court requires otherwise.
You and Hatch waive the right to a jury trial. You and Hatch also waive the right to bring or participate in any class action, class arbitration, collective action, private attorney general action, or representative action to the fullest extent permitted by law.
The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim. The arbitrator may not consolidate claims or preside over any class, collective, or representative proceeding unless the parties agree in writing or applicable law requires otherwise.
If a court determines that a claim for public injunctive relief cannot be waived or arbitrated, that claim may be severed and handled in court while the remaining claims proceed in arbitration, unless applicable law requires a different result.
If twenty-five (25) or more similar arbitration demands are filed against Hatch by the same or coordinated counsel, Hatch may request that the demands be handled under AAA’s mass-arbitration or batching procedures where available.
You may opt out of this arbitration agreement by sending written notice to arthur@hatchexits.com within thirty (30) days after first accepting these Terms. Your opt-out notice must include your name, email address, and a clear statement that you want to opt out of arbitration. Opting out of arbitration does not opt you out of any other part of these Terms.
Section 34
Governing law and venue
These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law rules. Subject to the arbitration section, the state and federal courts located in Essex County, New Jersey will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Site, unless applicable law requires another forum.
Section 35
Changes to the Site and Terms
Hatch may update the Site and these Terms from time to time. The “Last updated” date shows when these Terms were last revised. Updated Terms are effective when posted unless Hatch states otherwise.
Your continued use of the Site after updated Terms are posted means you accept the updated Terms. Hatch may require affirmative acceptance of updated Terms for certain features.
Section 36
Suspension and termination
Hatch may suspend, restrict, or terminate your access to the Site at any time if Hatch believes you violated these Terms, created legal or operational risk, submitted improper information, misused the Site, or used the Site in a way Hatch does not support.
Sections that by their nature should survive termination will survive, including intellectual property, feedback, disclaimers, no reliance, compensation and conflicts, privacy, limitation of liability, indemnification, arbitration, governing law, and miscellaneous terms.
Section 37
Miscellaneous
These Terms, together with the Privacy Policy and any feature-specific disclosures or written acceptances, are the entire agreement between you and Hatch regarding the Site. If any part of these Terms is found unenforceable, the rest remains in effect to the maximum extent permitted by law.
Hatch may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law. You may not assign these Terms without Hatch’s written consent.
Hatch’s failure to enforce a provision is not a waiver. Headings are for convenience only.
Section 38
Contact
Questions about these Terms should be sent to: arthur@hatchexits.com.
Legal notices to Hatch should be sent to: Hatch Exit Solutions, Inc., 5 Cliff St, West Orange NJ, 07052, Attention: Legal.
Related
Looking for more legal context?
The Disclosures page covers Hatch’s role and risk language. The Privacy Policy covers how personal information is handled. Read them alongside these Terms.